Support

How can we help?

Browse common topics or reach our customer success team directly — we typically respond within one business hour.

Eligibility & KYC

Who qualifies, documents required and how verification works.

Affordability

How we calculate your maximum loan and monthly repayment.

Solar bundling

What's included, sizing, installation and warranty terms.

Repayments

Methods, schedules, early repayment and rate adjustments.

Diaspora process

Remote KYC, currency options and project monitoring.

Account & security

Login, two-factor authentication and data privacy.